0508 637 200
Contact Us
You can contact NorthAble Matapuna Hauora by the following methods:
NorthAble Main Office
Address: 40 John Street, Whangarei 0110
Freephone: 0508 637 200
Phone: 09 430 0988
E-mail: northable@northable.org.nz
Facebook: http://www.facebook.com/northabledisabilitiesservices/ 
Postage Address: NorthAble Matapuna Hauora, PO Box 880, Whangarei, 0140
Map of NorthAble Matapuna Hauora Main Office
Office Hours: Mon-Fri 9am-5pm,
Please note the front door will be closed to walk-in visitors at 4:30pm.
Any appointments needed after 4:30pm is by prior arrangment with the person/organisation representative.
Equipment Plus Shop & Mobile Van Service
Address: 73 John Street, Whangarei (Corner John and Dent Sts), Whangarei 0110
Phone: 09 430 3469
E-mail: equipment@northable.org.nz
Website: www.equipmentplus.org.nz
Hours: Mon-Fri 9am-5pm , Saturday - open by pre-arranged appointment only.
Closed Sunday, Public Holidays and Long Weekends
LYNKZ Community Participation Programme
Address: 40 John Street, Whangarei 0110
Phone: 09 430 0988
Facebook: http://facebook.com/northable.LYNKZ
LYNKZ Hours as follows:
Programme Hours Mon-Thurs 9am-2pm
General Contact Hours to talk with LYNKZ staff is after 2pm Mon-Thursday or all day Friday 9am-5pm.
Northland EQ+ Agencies
Kaitaia Agent - Far North Pharmacy
Address: Far North Pharmacy, 53 Commerce St, Kaitaia
Phone: 09 408 0851
Maungaturoto - Unichem Orrs Maungaturoto Pharmacy
Map of EQ+ agency Maungaturoto
Kaikohe - Unichem Pharmacy
Compliments, Concerns and Complaints
We are dedicated to providing high quality information and disability support services throughout Te Tai Tokerau, Northland.
If our team has delivered excellent service, please use the form below to let us know. Equally, if we have failed to meet your expectations please let us know – you can do this anonymously if you wish.
This feedback gives us an opportunity to improve our services so we can continue to provide the best possible supports to people with disabilities, family/whanau, organisations and the wider community.
Complaints Process
Complaints can be made either verbally by calling 09 430 0988 or 0508 637 200 or by downloading the Complaint Form (DOCX, 95 KB) and then emailing the completed form to northable@northable.org.nz
Once the complaint or concern has been received these will be forwarded to the relevant service involved, please see the attached Complaint Policy & Process for further information regarding this process.
You can also contact the Health and Disability Advocacy Service for any extra assistance.