Contact Us

You can contact NorthAble Matapuna Hauora by the following methods:

 Pataua South Pictures


NorthAble Main Office

Address: 40 John Street, Whangarei 0110
Freephone: 0508 637 200
Phone: 09 430 0988
Facebook (external website)
Hours: Mon-Fri 9am-5pm

Postage Address: NorthAble Matapuna Hauora, PO Box 880, Whangarei, 0140

Map of NorthAble Matapuna Hauora Main Office (external website)


Equipment Plus Shop & Mobile Van Service

Address: 73 John Street, Whangarei (Corner John and Dent Sts), Whangarei 0110
Phone: 09 430 3469
Hours: (external website)
 Mon-Fri 9am-5pm , Saturday - open by pre-arranged appointment only.
Closed Sunday, Public Holidays and Long Weekends

Map of EQ+Whangarei (external website)


LYNKZ Community Participation Programme

Address: 40 John Street, Whangarei 0110
Phone: 09 430 3470
Facebook (external website)

LYNKZ Hours as follows:

Programme Hours Mon-Thurs 9am-2pm

General Contact Hours to talk with LYNKZ staff is after 2pm Mon-Thursday or all day Friday 9am-5pm.

 Map of Whangarei LYNKZ (external website)


Northland EQ+ Agency

Kaitaia Agent 

Address: Far North Pharmacy, 53 Commerce St, Kaitaia
Phone: 09 408 0851

Map EQ+ agency Kaitaia (external website)


Compliments, Concerns and Complaints

We are dedicated to providing high quality information and disability support services throughout Te Tai Tokerau, Northland. 

If our team has delivered excellent service, please use the form below to let us know. Equally, if we have failed to meet your expectations please let us know – you can do this anonymously if you wish.

This feedback gives us an opportunity to improve our services so we can continue to provide the best possible supports to people with disabilities, family/whanau, organisations and the wider community.

Complaints Process

Complaints received are forwarded to the relevant service involved, please see the attached complaints policy for further information regarding this process.

Complaint Policy & Process  (PDF, 550 KB) (external website)

You can also contact the Health and Disability Advocacy Service for any extra assistance -   (external website)