Contact Us

You can contact NorthAble Matapuna Hauora by the following methods:

 Pataua South Pictures


NorthAble Main Office

Address: 40 John Street, Whangarei 0110
Freephone: 0508 637 200
Phone: 09 430 0988
Facebook (external website)

Postage Address: NorthAble Matapuna Hauora, PO Box 880, Whangarei, 0140

Map of NorthAble Matapuna Hauora Main Office (external website)

Office Hours: Mon-Fri 9am-5pm,

Please note the front door will be closed to walk-in visitors at 4:30pm.

Any appointments needed after 4:30pm is by prior arrangment with the person/organisation representative.  


Equipment Plus Shop & Mobile Van Service

Address: 73 John Street, Whangarei (Corner John and Dent Sts), Whangarei 0110
Phone: 09 430 3469
Hours: (external website)
 Mon-Fri 9am-5pm , Saturday - open by pre-arranged appointment only.
Closed Sunday, Public Holidays and Long Weekends

Map of EQ+Whangarei (external website)


LYNKZ Community Participation Programme

Address: 40 John Street, Whangarei 0110
Phone09 430 0988
Facebook (external website)

LYNKZ Hours as follows:

Programme Hours Mon-Thurs 9am-2pm

General Contact Hours to talk with LYNKZ staff is after 2pm Mon-Thursday or all day Friday 9am-5pm.

 Map of Whangarei LYNKZ (external website)


Northland EQ+ Agencies

Kaitaia Agent - Far North Pharmacy

Address: Far North Pharmacy, 53 Commerce St, Kaitaia
Phone: 09 408 0851

Map of EQ+ agency Kaitaia (external website)


Maungaturoto - Unichem Orrs Maungaturoto Pharmacy

Address: 144 Hurndall Street East, Maungaturoto 0520
Phone: 09-431 8045

Map of EQ+ agency Maungaturoto (external website)


Kaikohe - Unichem Pharmacy

Address: 34 Broadway, Kaikohe 0405
Phone: 09-401 0055

Compliments, Concerns and Complaints

We are dedicated to providing high quality information and disability support services throughout Te Tai Tokerau, Northland. 

If our team has delivered excellent service, please use the form below to let us know. Equally, if we have failed to meet your expectations please let us know – you can do this anonymously if you wish.

This feedback gives us an opportunity to improve our services so we can continue to provide the best possible supports to people with disabilities, family/whanau, organisations and the wider community.


Complaints Process

Complaints can be made either verbally by calling 09 430 0988 or 0508 637 200 or by downloading the Complaint Form (DOCX, 95 KB) and then emailing the completed form to 


Once the complaint or concern has been received these will be forwarded to the relevant service involved, please see the attached Complaint Policy & Process (external website)  for further information regarding this process. 


You can also contact the Health and Disability Advocacy Service (external website) for any extra assistance.

Contact NorthAble Matapuna Hauora